EU-Specific Privacy Policy

1. Introduction

AppTrust ("we", "us", or "our") respects the privacy of our customers in the European Economic Area (EEA), Switzerland, and the United Kingdom, and is committed to protecting your personal data. This Privacy Policy explains our practices regarding the personal data we collect through our website, applications, and services (collectively, the "Services").

2. Data Controller

If you are located in the EEA, Switzerland, or the United Kingdom, Craftsman Software, Inc is the controller responsible for processing your personal data as described in this Privacy Policy.

3. Personal Data We Collect

We collect the following personal data:

• Account information: name, contact details, account credentials, etc.
• Usage data: service usage, features accessed, actions performed, etc.
• Device information: IP address, browser type, operating system, etc.
• Communication information: content of your interactions with us
• Other information you provide to us

4. How We Use Personal Data

We use personal data for the following purposes:

• Providing and maintaining our Services
• Improving our Services and developing new features
• Providing customer support
• Ensuring security and preventing fraud
• Complying with legal obligations

5. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

• Performance of a contract
• Our legitimate interests
• Compliance with legal obligations
• Your consent (for specific processing activities)

6. Data Retention

We retain personal data only for as long as necessary to provide our Services or to comply with legal obligations. Retention periods vary depending on the type of data and the purpose of processing.

7. Data Sharing

We may share personal data in the following circumstances:

• With service providers (e.g., hosting, analytics)
• In response to legal requests (e.g., law enforcement)
• In connection with a business transfer
• With your consent

8. International Data Transfers

We transfer your personal information to recipients outside of the EEA, Switzerland, and the UK for the purposes described in this Privacy Policy. If you are based in the EEA, Switzerland, or the UK and your personal information is transferred to a third country, that third country may not offer the same level of data protection as your home country. However, we transfer personal information in compliance with applicable data protection laws. When we transfer your personal information outside the EEA, Switzerland, or the UK, we rely on adequacy decisions by the European Commission for certain countries and on Standard Contractual Clauses approved by the European Commission and relevant country-specific addenda for other jurisdictions.

9. Your Rights

If you are in the EEA, Switzerland, or the UK, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise these rights, please contact us at reoring@craftsman-software.com.

10. Security

We implement appropriate technical and organizational measures to protect personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our Services or by sending an email to the address associated with your account.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at reoring@craftsman-software.com.

You can reach our Data Protection Officer at reoring@craftsman-software.com.